第十五天

抱怨 (Complaints)

(一) 会话

对话1(Dialogue 1)

Tom: I’d to wait quite a while for the bus today, there seem to be fewer buses nowadays.

John: Not fewer buses, but more people.

Tom: Yes, too many people. It’s really a problem. We’re packed in like sardines and we have to go through that twice a day.

John: Yesterday I went to Nanjing Road and was shocked to see the crowds. It was difficult to move. I couldn’t even squeeze into some of the store.

对话2(Dialogue 2)

Salesman: Good morning, may I help you?

Tom: Yes, I bought this picnic basket here about a week ago, and I’m sorry to say I’m very dissatisfied with it.

Salesman: Oh? What’s wrong?

Tom: Just about everything. It’s badly made. The quality’s terrible.

Salesman: Could I have a look at it?

Tom: Sure. Now look at this handle. I went on a picnic the day before yesterday. I was carrying the basket and the handle came off! The whole basket fell to the ground, and the thermos in the basket broke.

Salesman: Mm… it’s full of coffee stains.

Tom: Yes, and it’s supposed to be waterproof! I’m annoyed and I’d like my money back.

Salesman: Well, I certainly understand how you feel, but I’m afraid we don’t give money back on reduced items. Remember, it was reduced from $40 to $30.

Tom: But…

Salesman: Do you have the receipt?

Tom: Here it is.

Salesman: Maybe you’d like to choose some thing else for the same price?

Tom: Well, I would prefer to have my money back. May I see the manager?

Salesman: I’m very sorry, but he’s not here at the moment. Could you come back later?

Tom: All right. I’ll come again in the afternoon.

(二)常用表达法

(1) I’m afraid, sir, it just isn’t good enough.

先生，恐怕这不太好吧。

(2) I’m really annoyed about it.

我对这件事真是很生气。

(3) It’s most inconvenient.

非常不方便。

(4) That really is the limit!

简直忍无可忍了！

(5) That’s no excuse.

这不能成为理由。

(6) Well, this is most unsatisfactory.

哼，这叫人很不满意。

(7) Would you mind not spitting everywhere?

不要随地吐痰好吗？

(8) Would you please not make so much noise?

请你不要这么吵闹好吗？

(9) Honestly! You’re always throwing cold water on me.

说实在的！你老是给我泼冷水。

(10) I say, waiter, the soup is too salty.

喂，服务生，这汤太咸了。

(11) It’s always the case.

老是这样！

(12) Really! I’m fed up with your carelessness.

真是！你这么粗心大意，我已经受够了。

(13) I’m not at all satisfied.

我一点也不满意。

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